Artificial Intelligence in Robotic Process Automation (RPA)

Robotic Process Automation (RPA) refers to the use of software robots or “bots” to automate repetitive, rule-based tasks typically performed by humans within business processes. While traditional RPA excels at automating structured and predictable workflows, the integration of Artificial Intelligence (AI) elevates RPA by enabling the automation of complex, cognitive, and unstructured tasks. This combination—often called Intelligent Process Automation (IPA) or Cognitive RPA—allows organizations to achieve higher efficiency, accuracy, and scalability in their operations.

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